Frequently Asked Questions

Everything you need to know about your KIVARI experience.

How long does international shipping take?

We offer express worldwide shipping. Orders are typically processed within 24-48 hours, with delivery estimated between 3 to 7 business days depending on your location.

What is your return policy?

We accept returns on full-priced items within 30 days of delivery. Items must be in their original condition, unworn, with all tags attached to be eligible for a refund or store credit.

How do I find my correct size?

Each product page features a detailed size guide and fit notes. As our pieces are designed with a signature bohemian silhouette, we recommend referring to your specific measurements or contacting our stylists for advice.

Are duties and taxes included in the price?

For international orders, duties and taxes are calculated at checkout for most regions to ensure DDP (Delivered Duty Paid) shipping, meaning no hidden fees upon arrival.

How should I care for my KIVARI garments?

To preserve the longevity of our delicate fabrics and hand-printed designs, we recommend a cold hand wash or a gentle cycle in a laundry bag, followed by drying in the shade.

What payment methods do you accept?

We accept all major credit cards, PayPal, and flexible payment options including Afterpay and Klarna for eligible regions.